front desk

My expierence at the front desk was intersting, it was very busy and i got to watch them make reservations and fix peoples bills
there were a lot of buisness people there that day checkin in and out and there were these 2 ladies that were complaining about how they wanted there taxes withdrawn from their bill.
there really weren't a a alot of things i could of done at the front desk because all the work involved the computer but ive learned that while im at the front desk to always acknowledge people ans smile or the guest feel neglected.